Billing & Insurance

Saint Francis Health System entities participate in many PPO and HMO plans. Applicable co-pays, payment for non-covered services or payment for service for which the patient files the claim are expected at the time of visit. Major credit cards are also accepted. The patient is ultimately responsible for payment.

Billing Questions

For information about your account, view our financial brochures available in English and Spanish. Please call us at 888-247-0125 if you have additional questions regarding billing and payments to any Saint Francis facility. Financial assistance is available to those who qualify. 

MyChart Paperless Billing and Online Payments 

As of April 1, 2023, patients who have MyChart accounts will automatically receive paperless billing statements through their MyChart accounts; online payments can also be made through the MyChart account. 

No Surprises Act

Beginning January 1, 2022, Saint Francis Health System will be in compliance with the new, federal No Surprises Act that is designed to help patients better understand healthcare costs and protect them from surprise billing or balance billing. The law aims to protect consumers from unexpected bills for out-of-network care in emergency and non-emergency settings. Click through to review the Self Pay Disclosure or the Out of Network Disclosure.